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FACILITATION
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We can deploy our resources swiftly to help your team plan and execute analysis and improvement sessions such as Internal or Supplier Audits, Failure and Cause Analysis. Our proven methodologies and hands-on approach ensures productive engagement.
We help you leverage group approach and the competencies of your team members to enable comprehensive and affective application of:
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Causal Analysis
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Corrective Actions
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Quality Planning
Root Cause Analysis
Identifying the causes (e.g. root causes) is the keystone to continual improvement. We can provide a wide range of support in the area of causal analysis. Services go from training personnel in the use of methodologies, coaching and leading investigations. The methodology used by us enables:
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Identification of Physical, Human and Systemic Causes
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Prioritization of Corrective Actions
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Verification of effectiveness of Corrective Actions
A robust causal analysis (e.g. 5 Whys) process enables fact-base understanding of the causes of the problem, including those related with process in the control of the management team. Once the causes of the problems are well understood, the business management team can identify best choices for actions that can reduce risk of recurrence considering organization capabilities and the business environment.
Management of Non-Conformances
We can review existing processes or develop and deploy processes from scratch to identify and process non conformances. By incorporating a robust causal analysis process, we can help clients ensure that known risks are well documented and managed to reduce the likelihood or severity of recurrence.
Failures are best capitalized when the organization learns and improves. Capturing and categorizing failure data is important enable analysis now and in the future; the information is very important to support quality improvement methodologies such as Six Sigma.
Quality Planning
Quality planning is at the heart of quality management. We have developed a pragmatic approach to define the process, understand the risks and develop a plan to control critical aspects of the process to reduce the risks of failure or non-conformance.
The process description, the risk assessment and the quality control plan are interrelated and dynamic and; they enable systematic improvement of processes and reduction of risk.